Event Survey - NCR Country Club

Event Survey

Thank you for hosting your event at NCR Country Club! To enhance your experience and the experience of others, we have created a short 1 to 3 minute survey so we can further improve our services.

Thank you in advance for your time and completing the survey!

Full Name: *

Name of Event: *

Date of the Event: *

PRE-EVENT PLANNING

These questions pertain to the Pre-Event phase of your event: from initial contact to after the contract was signed. This includes all planning, discussions and preparations leading up to the event.

Please rate your initial contact with our Banquets and Catering Department. *
Prompt Adequate Need for Improvement

Please rate your communication experience with our Banquets and Catering Department leading up to the event. *
Prompt Adequate Need for Improvement

PLEASE RATE HOW WELL YOUR CATERING AND EVENT COORDINATOR PERFORMED THE TASKS BELOW.

Anticipated potential challenges and offered creative solutions *
Excellent Good Needs Improvement

Offered choices which met your budgetary needs *
Excellent Good Need for Improvement

Exhibited flexibility as your plans changed *
Excellent Good Need for Improvement

EVENT EXECUTION PHASE

These questions pertain to the event itself: everything from start to finish of the event.

Please rate your communication experience with our Banquets and Catering Department during the event. *
Prompt Adequate Need for Improvement

Were you greeted at the beginning of your event? *
Yes No

HOW WOULD YOU RATE THE FOLLOWING REGARDING THE EVENT?

Set-up: This includes the tables, decorations, audio visual equipment or any other specifics you discussed in the Pre-Event Phase. *
Excellent Good Fair Poor N/A

Quality of food and beverage *
Excellent Good Fair Poor N/A

Staff attire and appearance *
Excellent Good Fair Poor N/A

Service friendly and professional *
Excellent Good Fair Poor N/A

Accessibility of manager *
Excellent Good Fair Poor N/A

Staff responsiveness *
Excellent Good Fair Poor N/A

Cleanliness of facility *
Excellent Good Fair Poor N/A

Overall experience *
Excellent Good Fair Poor N/A

POST-EVENT PHASE

How likely are you to recommend our facilities to a friend or colleague? *
Very Likely Likely Not Likely

What did you like most about the event? *

What did you like least about the event? *

Please list any suggestions or comments to help us improve our future events: *

May we use your feedback for promotional reasons? *
Yes No
Comment: