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Event Survey


Thank you for hosting your event at NCR Country Club!
To enhance your experience and the experience of others, we have created a short 1 to 3 minute survey so we can further improve our services.

Thank you in advance for your time and completing the survey!


Full Name:
*
Name of Event: *
Date of the Event: *



PRE-EVENT PLANNING

These questions pertain to the Pre-Event phase of your event: from initial contact to after the contract was signed. This includes all planning, discussions and preparations leading up to the event.

Please rate your initial contact with our Banquets and Catering Department.
*
Prompt   Adequate   Need for Improvement  

Please rate your communication experience with our Banquets and Catering Department leading up to the event.
*
Prompt   Adequate   Need for Improvement  


PLEASE RATE HOW WELL YOUR CATERING AND EVENT COORDINATOR PERFORMED THE TASKS BELOW.

Anticipated potential challenges and offered creative solutions
*
Excellent   Good   Needs Improvement  

Offered choices which met your budgetary needs
*
Excellent   Good   Need for Improvement  

Exhibited flexibility as your plans changed
*
Excellent   Good   Need for Improvement  



EVENT EXECUTION PHASE

These questions pertain to the event itself: everything from start to finish of the event.


Please rate your communication experience with our Banquets and Catering Department during the event.
*
Prompt   Adequate   Need for Improvement  

Were you greeted at the beginning of your event?
*
Yes   No  


HOW WOULD YOU RATE THE FOLLOWING REGARDING THE EVENT?

Set-up: This includes the tables, decorations, audio visual equipment or any other specifics you discussed in the Pre-Event Phase.
*
Excellent   Good   Fair   Poor   N/A  

Quality of food and beverage
*
Excellent   Good   Fair   Poor   N/A  

Staff attire and appearance
*
Excellent   Good   Fair   Poor   N/A  

Service friendly and professional
*
Excellent   Good   Fair   Poor   N/A  

Accessibility of manager
*
Excellent   Good   Fair   Poor   N/A  

Staff responsiveness
*
Excellent   Good   Fair   Poor   N/A  

Cleanliness of facility
*
Excellent   Good   Fair   Poor   N/A  

Overall experience
*
Excellent   Good   Fair   Poor   N/A  



POST-EVENT PHASE

How likely are you to recommend our facilities to a friend or colleague?
*
Very Likely   Likely   Not Likely  

What did you like most about the event?
*

What did you like least about the event?
*

Please list any suggestions or comments to help us improve our future events:
*

May we use your feedback for promotional reasons?
*
Yes   No  
Comment: